Blog The Psychology of Change
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The Psychology of Change: Why We Keep Doing Things the Hard Way

July 6, 2026 3 min read The Cloxbi Team
A man in an 80s shell jacket and mullet holds a Blockbuster Video tape beside a CRT TV reading 'Please rewind, be kind'

In 2000, Blockbuster had the chance to buy Netflix for $50 million.

They passed.

At the time, it seemed reasonable. Blockbuster had thousands of stores, millions of customers, and a business model everyone understood. Renting movies on Friday night was just what people did.

Until it wasn't.

Blockbuster saw change coming. They just underestimated how quickly people would decide the old way was no longer worth the hassle.



We Like What We Know

Most of us don't stick with old systems because we love them. We stick with them because they're familiar.

Psychologists call this status quo bias — we naturally prefer what we already know, even when there may be a better way.

Familiar Isn't Always Easier

For decades, paper schedules worked. Managers wrote down shifts, pinned them to a bulletin board, and everyone knew where to look.

But work changed.

  • Employees expect instant updates.
  • Schedules change constantly.
  • Managers don't have time to answer the same questions over and over.

Suddenly, that simple piece of paper isn't so simple anymore.



Change Shouldn't Be the Hard Part

At Cloxbi, we understand why businesses hesitate to switch. New software can sound like another headache, another password, and another thing to learn.

So we made it simple.

Take a picture of the schedule you're already using, and Cloxbi helps turn it into something smarter.

No complicated rollout. No starting from scratch.

Sometimes moving forward just means letting go of something that stopped working.

Take a picture. We'll convert it.

Start with the schedule you already have. No complicated rollout, no starting from scratch — just something smarter.

Start free › See how it works

14-day free trial · No credit card to start · Cancel anytime.